Contact & FAQs

Contact

All the feedback we receive about BBC Studios channels is read and logged. If you have a question please check our FAQs first to see whether the answer is already there. Please be aware that if your question or feedback is addressed by an answer already on the site or in our FAQs you will not receive an individual response from us.

What can we help you with?

Thank you for your enquiry.

Frequently Asked Questions

Below is a list of questions frequently asked by our viewers. If you can't find what you're looking for, please send us a message via the Contact form above.

It is not possible to buy DVDs, Blu-ray discs, toys, games or other BBC related products direct from the BBC in the UK.

We will continue to publish DVDs and Blu-ray discs which can still be bought from a wide range of retailers both online, on the high street as well as in supermarkets.

Didn’t find what you were after? Send us a message

We work with external organisations to create great BBC merchandise of BBC favourites such as Doctor Who and Top Gear. You will be able to buy these products from many high street and online retailers as well as supermarkets.

Didn’t find what you were after? Send us a message

It is sometimes possible to arrange for legitimate educational establishments to obtain a copy of a programme. For more information, please refer to the BBC Active website.

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BBC iPlayer is a service for people in the UK. Due to rights agreements, you can only download or stream BBC iPlayer television programmes while you are inside the UK.

Didn’t find what you were after? Send us a message